Privacy Policy

At Berry, your privacy and security are our highest priorities. This Privacy Policy explains how we collect, use, and protect your personal data to provide a safe, reliable, and high-quality experience. We are committed to handling your information responsibly and in accordance with applicable laws.

As the individual developer of Berry, we act as the data controller responsible for managing and processing your personal data as described in this Privacy Policy. Our goal is to safeguard your information while providing clear transparency about how your data is handled.

We encourage you to review this Privacy Policy to understand our practices and your rights. If you have any questions or concerns, you can contact us via hankiejackson2021@gmail.com.

1.Types of Personal Data We Collect

To ensure the quality, security, and functionality of our Services, we strive to minimize the collection of personal data and only collect information that is reasonably necessary to operate, maintain, and improve the Services. The types of data collected depend on how you interact with the app and which features you choose to use.

1.1 Account and Profile Information

When you register for or use our Services, we may collect the following information you provide voluntarily:

• Account Information: Such as account ID, login credentials, phone number, email address, or third-party account information (e.g., Google), where applicable.
• Profile Information: Including nickname, profile picture, gender, date of birth, personal signature, and other profile details you choose to share.
• Third-Party Account Data: If you sign in through a third-party platform, we may access basic public profile information or other data you authorize through that platform.

1.2 Device and Technical Information

When you access or use the Services, we may automatically collect limited technical information about your device, including:

• Device Information: Device ID or identifiers, device type, brand and model, operating system, app version, country or region code, language settings, and mobile network operator.
• Network Information: IP address, network type (Wi-Fi or mobile data), connection status, and access network state information, used to ensure service stability, optimize performance, and prevent abuse or fraud.
• System and Usage Data: Login history, basic usage patterns, interaction frequency, and feature usage data, used solely for analytics and service improvement.

1.3 Permissions and Feature-Related Data Access

Depending on your use of specific features, the app may request access to certain device permissions. These permissions are used only when necessary and only for the intended functionality:

• Internet & Network State: To enable core app functionality and optimize network performance.
• Camera & Microphone: To support video calls, voice chats, and audio-related features.
• Audio Settings & Wake Lock: To improve audio output quality and ensure uninterrupted playback or calls during active use.
• Storage & Media Access: Access to photos or media files is requested only when you actively choose to upload, select, or share media content within the App, such as setting a profile picture or sending media in chats. On Android 10 or below, external storage access is requested only if you choose to save images or media files to your device.
• Notifications: To deliver service-related alerts and updates. You may disable notifications at any time through device settings.
• Bluetooth: To connect and use Bluetooth audio devices during voice or video interactions.

1.4 User Content and Interaction Data

When you use interactive features of the Services, we may process:

• User-Generated Content: Including text messages, comments, images, audio, video, and live-streaming content you choose to create or share.
• Behavior and Interaction Data: Such as friend lists, browsing or interaction history within the app, and audio-video streaming activity, processed only to provide the requested features and comply with applicable laws.

1.5 Virtual Currency and Payment Information

If you make purchases within the Services:

• Payment details are processed directly by authorized third-party payment providers and are not stored by us.
• We may retain limited transaction records, such as order ID, transaction date, purchase amount, and virtual currency balance, for accounting, fraud prevention, and compliance purposes.

1.6 Communication and Support Data

If you contact us via email or in-app support, we may collect the information you provide, such as your name, email address, and the content of your communication, in order to respond to your request and provide support.

1.7 Additional Feature-Specific Data

• Third-Party App Detection: The app may detect whether certain third-party applications (such as WhatsApp or Google Play) are installed, solely to enable related features, provide compatibility support, or guide user actions. No content or personal data from those apps is accessed.
• Clipboard Access: Clipboard data is accessed only when you actively perform a copy or paste action within the app, and is not accessed in the background, stored, or shared.

2.The Way We Process Your Personal Data

2.1 Provision of Services and Customer Support

We utilize your Personal Data, including your name and email address, to deliver our services and assist you with customer support. This encompasses activities such as facilitating your login and addressing your inquiries.

2.2 Payments

We gather specific information regarding your payment methods from our third-party payment processors. This information is used for orderly record-keeping, linking your payment method to your account, billing, and issuing invoices.

2.3 Enhancing Our Services

To improve usability, quality, functionality, and effectiveness, we collect and analyze data related to your interactions with our Services. This includes debugging to identify and rectify errors and conducting internal research for technological advancement and demonstration.

2.4 Marketing and Advertising

We employ Tracking Technologies to deliver advertisements when you visit our Services. This includes both personalized and non-personalized ads, which are displayed during your current session with us. Your Personal Data will not be shared with third parties or used to create a profile about you.

2.5 Integrity and Security

We process certain information regarding you and your usage of our Services to maintain their integrity and security, prevent fraud, verify your identity, and enforce our policies.

2.6 Legal Compliance and Law Enforcement Assistance

Your Personal Data may be processed to fulfill our legal obligations under applicable laws.

2.7 Special Categories of Personal Data

Our processing of your Personal Data may involve special categories, such as your racial or ethnic origin. We may process and disclose this information to relevant authorities (like licensing or law enforcement agencies) when necessary for the following purposes, as allowed by law: (i) preventing or detecting unlawful acts, and (ii) preventing dishonesty, malpractice, or other serious misconduct, provided that obtaining your consent does not compromise these objectives.

3.The Way We Share Your Personal Data

We do not sell our users' Personal Data to any third parties.

Berry may utilize your personal information, including your name, email address, telephone number, and more, either directly or through our third-party subcontractors to deliver services to you. Berry may also combine this information to operate, enhance, and develop our products and services.

We may share your information with:

3.1 Authorized Service Providers

Third-party vendors that offer services such as cloud hosting, customer support, analytics, and fraud detection. These providers are granted access to your data solely for the purpose of fulfilling their contractual obligations.

3.2 Payment Processors

We engage third-party processors to securely manage transactions. They may access billing information and transaction metadata necessary to complete your purchases.

3.3 Third-party Integrations

You have the option to link your account with third-party services (e.g., Google, Apple, Facebook). These integrations may share your user ID, profile information, or authentication tokens.

3.4 Legal Requests

We may disclose your data when required by law, court order, or in response to valid legal processes. Additionally, we may share information to prevent fraud, enforce our terms, or safeguard the rights and safety of others.

3.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be included in that transaction. We will take steps to ensure that your data remains protected.

4.Storage and Processing of Your Information

4.1 Information Storage

The information collected through our Services may be processed and stored in various countries where we or our service providers have facilities. We may transfer your information, including personal data, between jurisdictions in compliance with applicable data protection regulations. We implement appropriate measures to ensure that these transfers are secure and that your personal data remains safeguarded.

4.2 Data Retention

We retain your personal information only for the duration necessary to achieve the purposes outlined in this Policy or as mandated by law.

For active account holders: We will keep your data for as long as your account is active or as required to deliver our services.

For visitors or temporary users: Your data will be retained for a limited period after your last interaction, in accordance with legal requirements.

We may also retain specific information to meet legal obligations, resolve disputes, and enforce our agreements. Data may be anonymized or deleted when it is no longer required. Backup data may be held temporarily for recovery and auditing purposes, following applicable retention policies.

4.3 International Data Transfers

Your information may be transferred to and processed in countries or regions outside of your own, strictly for the purposes specified in this Policy. We ensure that these transfers adhere to relevant legal and regulatory standards.

Where necessary, we utilize recognized safeguards (such as Standard Contractual Clauses) to protect your data during cross-border transfers.

In cases where the GDPR or UK GDPR applies, we will only transfer or share your Personal Data with recipients who are: located in the EEA or the UK; situated in non-EEA countries or the UK that have been deemed to offer an adequate level of data protection; or who have established legal agreements ensuring an adequate level of data protection.

5.Data Protection Measures

We prioritize your privacy and are dedicated to safeguarding your Personal Data.

To mitigate the risk of unauthorized access, use, or disclosure of your information, we have established a range of administrative, technical, and physical safeguards, which may include:

• Encryption during data transmission (e.g., using HTTPS/TLS);
• Access controls and authentication measures;
• Regular monitoring of systems and vulnerability assessments;
• Training for staff on data protection policies and security practices.

While we strive to implement reasonable measures to protect your information and ensure its confidentiality, it is important to note that no system or method of online transmission can guarantee complete security. There is always a degree of risk involved, including the potential for fraud, identity theft, or reputational damage.

We encourage you to exercise caution when deciding what Personal Data to share, particularly in public sections of our Services. Additionally, you are responsible for keeping your login credentials confidential.

If you suspect that your privacy has been compromised or if you notice any misuse of the Services or inappropriate behavior, please reach out to us immediately at: hankiejackson2021@gmail.com, or contact us through customer support.

6.Third-Party Services and Websites

Our Services may include links to third-party websites or services. Please note that the privacy practices of these third parties are not covered by this Policy. This Policy does not extend to the privacy practices of organizations we do not own or control, nor to individuals we do not employ or manage, including any third parties with whom we may share information as outlined in this Policy.

We encourage you to review the privacy policies of any third-party websites and services to understand their data handling practices. When you link your account to a third-party service or connect with an external platform, you grant us permission to share certain information with that third party on your behalf. This information may include your username, details indicating that the connection originated from our service, and other relevant usage or diagnostic data. Additionally, we may share information regarding the content or activities you engage with on our platform.

You acknowledge and accept all risks associated with using any third-party services. By doing so, you agree that we are not liable for these third-party services or your interactions with them.

7.Children's Privacy

Our Services are not designed for individuals under the age of 18 or those who do not meet the age of digital consent ("Age of Consent") as defined by relevant laws in your jurisdiction.

We do not intentionally collect, use, or disclose Personal Data from children who fall below the Age of Consent. If we discover that we have unintentionally collected Personal Data from a user under this age, we will promptly take steps to remove such data from our records and deactivate the related account.

If you are a parent or legal guardian and suspect that your child has shared Personal Data with us, please reach out to us at hankiejackson2021@gmail.com to request the deletion of your child's account and any associated information.

In regions where explicit consent is necessary for processing a minor's Personal Data, we will not handle such data without obtaining valid consent from a parent or legal guardian. We adhere to all relevant child privacy laws, including but not limited to COPPA, GDPR (Article 8), and other local regulations concerning child data protection.

For further information regarding children's safety, please read our Child Safety Policy.

8.Your Data Protection Rights

Depending on your jurisdiction and the relevant data protection laws (such as GDPR, CCPA, or other local regulations), you may have some or all of the following rights regarding your Personal Data:

8.1. Right of Access

You have the right to inquire whether we process your Personal Data and, if so, to obtain a copy of that data along with associated information.

8.2. Right of Data Portability

You have the right to request your Personal Data in a structured, commonly used, and machine-readable format, which can be provided to you or a third party.

8.3. Right to Deletion

You may request the deletion of your Personal Data that we hold, subject to certain legal exceptions.

8.4. Right to Rectification

If you believe that the information we have about you is incorrect, incomplete, or outdated, you can request that we correct or update it.

8.5. Right to Restrict or Object to Processing

You may ask us to limit or cease the processing of specific types of your Personal Data under certain circumstances.

8.6. Right to Limit Use of Sensitive Data

You can request that we restrict the collection and use of your sensitive Personal Data to what is strictly necessary for providing our Services.

8.7. Right to Withdraw Consent

If the processing of your data is based on your consent, you have the right to withdraw that consent at any time without affecting the legality of prior processing.

8.8. Right Not to Be Subject to Automated Decision-Making

You have the right to not be subjected to decisions made solely by automated means, including profiling, that have legal effects or similarly significant impacts, unless such processing is necessary for the performance of a contract or has been explicitly consented to.

8.9. Right to Opt Out of the Sale or Sharing of Personal Data

If we sell or share your Personal Data for targeted advertising, you have the right to opt out. However, please note that we may still share limited data with trusted service providers for essential business operations.

8.10. Right to Non-Discrimination

You will not face discrimination for exercising your privacy rights. This means that we will not deny you services, impose different pricing, or provide a lower quality of service solely based on your requests.

Please Note: These rights may not be absolute and are subject to applicable laws and exceptions. We may retain certain information where required for legal, security, or operational reasons.

If you wish to exercise any of your rights, please contact us at hankiejackson2021@gmail.com.

9.Submitting a Privacy Request

9.1. Requests via Authorized Agents

You have the option to appoint an authorized agent to submit a request on your behalf to exercise your rights under relevant data protection regulations. This is contingent upon the following conditions:

• The agent must be either an individual or a registered business entity.
• You need to provide the agent with written authorization, signed by you, granting them permission to act on your behalf.

When submitting a request through an authorized agent, we may ask for:

• A copy of the signed authorization document.
• Verification of your identity directly from you.

Please direct such requests to hankiejackson2021@gmail.com.

9.2. Requirements for Verification

To ensure security and compliance, any privacy request should:

• Contain enough information for us to verify your identity (or that of your authorized agent).
• Clearly outline your request, enabling us to understand, assess, and respond appropriately.

If we are unable to confirm the identity or authority of the individual making the request, we may not be able to fulfill it.

9.3. Data Usage for Verification Purposes Only

Any Personal Data collected during a verifiable privacy request will be used exclusively for the purpose of confirming the identity or authority of the requester and processing the request.

9.4. No Account Requirement

You are not obligated to create an account to submit a verifiable request regarding your privacy rights.

10.Deleting Your Account and Data

You can request the deletion of your account and any associated Personal Data at any time. To initiate this process:

• Sign in to your account.
• Navigate to “Settings” and select “Account Cancellation.”
• Confirm your request for permanent deletion.

Once you confirm, your account will be deleted immediately. This action will remove all content you have created, posted, or streamed, along with any assets linked to your account. Please be aware that after deletion, your account cannot be restored or reused.

Please note that:

• nformation shared by other users about you (such as messages or posts) will remain intact.
• Certain data may be retained as per our retention policy and legal obligations, including for purposes such as fraud prevention, dispute resolution, or compliance with regulations.

Additionally, we may keep backup copies of specific information for a limited duration to ensure business continuity or disaster recovery, in line with applicable laws.

If you have any questions or need help with the deletion process, please reach out to us at hankiejackson2021@gmail.com.

11.Changes to the Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or our operations. When significant changes occur, we will notify you via the app or email before they take effect and highlight key updates. The “last updated” date at the top of this policy will be revised accordingly. By continuing to use our services after the updates, you agree to the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.

12.Contact Us

If you have any general inquiries regarding our Services or the information we collect about you and its usage, please feel free to reach out via email at hankiejackson2021@gmail.com.

For questions related to app usage, you can also contact us through the in-app customer support feature.

We strive to respond within a reasonable timeframe, so don’t hesitate to get in touch at any time.